Online Financial Services Security
At Caribbean Credit Card Corporation Ltd., information security is a top priority. We use advanced technologies to protect your information against unauthorized access, disclosure, alteration or misuse. To help us protect you, learn more about Internet security, safe computing, and protecting your identity.
Secure Browsing With Encryption
Safe Internet Practices
Online Banking Security Features
Secure Browsing with Encryption
Encryption is used for all online transaction sessions or whenever personal or financial information is requested of you. Encryption encodes the information that flows between your computer and our computer systems making it difficult for unauthorized individuals to intercept, read or alter your online communications and transactions.
We require that your browser support current standards encryption when you access our online services. If your browser does not support required encryption strength, you will likely receive an error message when you attempt to log on to one of our secure Web sites.
Safe Internet Practices
Help us help you keep your information secure by following safe Internet browsing
and awareness practices:
Keep Your Software Up-to-date
Secure Sessions
Use Strong Passwords
Guard against identity theft
Information Security
Beware of Unknown and Public Computers
Pop Ups
Phony Email and Brand Spoofing
Keep Your Software Up-to-date
The software you use can affect the security of your online activities. You should watch for warnings about security "holes" or "bugs" that may affect the software and Web browser you are using. It is a good practice to regularly check for software updates on the web site of your browser provider.
Secure Sessions
For your protection, we require that you "Log on" when using secure areas of our Web sites and recommend that you "Log out" when you are done. You should not leave your computer unattended while logged in. However, as added protection, we will automatically log you out if there has been no online activity for a period of time.
We recommend you close your browser after using secure online services like conducting financial transactions. This will ensure that any information temporarily stored in your browser is erased, preventing others from viewing this information later.
We store your login information and passwords in a protected and secure environment, isolated from the Internet so they cannot be accessed or downloaded by unauthorized individuals. You too, should ensure that this information is kept secret and safe.
Use Strong Password
Your password along with your username grant access to your personal information and services online. You don't want someone else to easily guess this Log on information.
- Choose unique passwords. Longer passwords with 8 or more characters and a mix of letters and numbers are stronger.
- Try to avoid passwords that are real words or obvious choices, such as family names, birthdays or telephone numbers.
- Avoid using the same password for multiple applications or Internet services.
- If your usernames or passwords automatically appear in the Log on page of a secure Web site, you should disable the auto complete function in your browser.
Protect your password. Memorize it, do not write it down, change it frequently and do not reveal it to anyone.
Guard Against Identity Theft
Keep your information secure and protect yourself against identity theft. Identity thieves steal your personal information and use it to obtain funds or credit in your name. Identity theft can take months to detect and it can take just as long to correct the damage.
To protect yourself from identity theft do not give thieves an opportunity to steal your information. Keep important information in a safe place. Only share personal information with trusted third parties. Monitor bills and statements and when discarding sensitive information ensure it is shredded.
If you suspect you are a victim of identity theft, file a report with the police immediately. Ask for a copy so that you can provide the evidence to the various companies you have to contact. Then contact Caribbean Credit Card Corporation Ltd. to ensure all credit cards and accounts are secured.
Information Security
Caribbean Credit Card Corporation Ltd. has gone to great lengths to ensure your confidentiality and security. We use several layers of robust security methods including encryption, firewalls and timed log-outs among others to ensure the confidentiality of your personal and financial information.
Here are some additional steps that you as a user can take to ensure that you are safeguarding your information:
- Never share your Online Inquiry password with anyone.
- Ensure that the Auto-Complete Feature of your browser is disabled.
- Never leave your computer unattended without properly signing out from Online Inquiry and closing your browser.
Unknown Computers and Public Electronic Access Devices
From time to time you may wish to access the Services from a public computer or other Electronic Access Device which is shared with others and is not under your
direct control. In general, refrain from using such systems if you have any doubts that there might be viruses or other keyboard capture software installed.
If you must use such a system, remember that you must
always sign out and close your browser to erase any Caribbean Credit Card Corporation Ltd. information stored in the computer.
Pop Ups Are Not Generated by Caribbean Credit Card Corporation
Caribbean Credit Card Corporation Ltd. does not permit third party advertising on any of our web sites. Pop-up advertising on your computer is not the result of Caribbean Credit Card Corporation.
This form of advertising is often triggered by software on your computer that may have been installed, with or without your knowledge, as part of a "free" software package or as a result of a virus attack.
Another reason why advertising may be displayed on your computer is as a result of a previous browsing session at other sites that you visited that launched pop-up windows in the background. It is a coincidence that they appeared while you were visiting the Caribbean Credit Card Corporation site.
If you suspect you may have undesired Pop-up software or viruses installed on your computer, use Virus Detection software or SpyWare Detection software to remove the undesired Pop ups. If possible, refrain from using the site if you suspect a viral infection as unintended capture of passwords may have occurred. After the problem is rectified, change your password.
Beware of Brand Spoofing Emails
Be cautious of “Brand Spoofing” e-mails and web sites coming from parties pretending to be real companies that request personal or financial information. Customers are led to believe the request is from a real company when in fact it is a malicious attempt to collect customer information for the purpose of committing fraud.
Typically, this is what happens:
- Customers receive an unsolicited email appearing to be from a legitimate company.
- The e-mail claims that a billing error or account problem has occurred or that the customer can enter a contest to win a prize. Other prizes or offers may be used.
- Customers are asked to follow instructions that will take them to a Web site that appears legitimate, complete with a company’s brand name, logos and colours.
- Customers are asked to provide updated personal and financial information by completing an online form. The form requests a variety of information such as credit card numbers, account numbers, passwords, date of birth, drivers license number, and government issued identification numbers.
- There may be a threat associated with the request. For example, customers are asked to submit the information or risk having their account suspended or terminated.
- You may receive an email that appears to be from a friend just asking you to provide acquaintance's names, addresses and birthday information by clicking a link. Only reply to your friend by email, never click a link as recently email address book thefts have been used and clicking on the link and entering personal details assists identity thieves build their information database.
Tips to help you identify and respond to potential “Brand Spoofing” e-mails or web sites
- Never provide sensitive personal or financial information such as a credit card number, account number, driver’s license number, or social insurance or social security number in response to an e-mail.
- Look for misspelled words either in the message or in the hyperlink if one is provided. “Brand Spoofing” scams often contain misspelled words.
- If the e-mail requests that you click a link provided in the message, check the address to help determine if it is legitimate. Sometimes, the link does not resemble the company’s actual name at all. At other times, it is very similar but may still appear suspicious.
- If a link is provided in the message, do not click it because it may take you to a fraudulent Web site. Instead, type the company’s Web address in the address bar of your browser. If you don’t know the address, use a search engine and search for the company’s name to help you locate it. Once on the site, search for any information, bulletins or notices that convey the same message provided in the e-mail you received.
What action should be taken if you suspect an e-mail or web site referencing Caribbean Credit Card Corporation is not legitimate?
If you receive an e-mail that appears to have been sent by Caribbean Credit Card Corporation that you are suspicious of, contact us immediately at (869) 465-3700.